Refund Policy
Thank you for shopping at Fashion Fusion! We strive to provide you with the best fashion products and exceptional service. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Return Eligibility:
- Items must be returned within 07 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Sale items, gift cards, and personalized products are not eligible for returns or refunds.
2. How to Initiate a Return:
- Contact our Customer Service team at [myfashionfusionstore0@gmail.com] to request a return authorization.ress
- Provide your order number and the reason for the return.
- We will send you instructions on how to return the item.
3. Return Shipping:
- Customers are responsible for the return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
4. Refund Processing:
- Once we receive and inspect your returned item, we will notify you via email.
- Refunds will be processed to the original payment method within 5-7 business days.
- Shipping charges are non-refundable.
5. Exchanges:
- If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
- Return shipping costs for exchanges are the customer’s responsibility.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.
- We will provide a prepaid return label and issue a full refund or replacement upon receipt of the returned item.
7. Contact Us: For any questions or concerns regarding our refund policy, please contact our Customer Service team at [myfashionfusionstore0@gmail.com] or What's app Number [PK+923332809880].
Thank you for shopping at Fashion Fusion. We appreciate your business!